*{box-sizing:border-box}:root{--nav:#06152d;--nav2:#0b2344;--green:#13a268;--bg:#f4f7fb;--text:#142038;--muted:#758298;--red:#d92d20;--yellow:#e5a400;--blue:#2f6fd5;--purple:#7448d6;--border:#e5eaf1;--card:#fff}body{margin:0;font-family:Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",Arial,sans-serif;background:var(--bg);color:var(--text)}a{text-decoration:none;color:inherit}.shell{display:grid;grid-template-columns:245px 1fr;min-height:100vh}.side{background:linear-gradient(180deg,var(--nav),var(--nav2));color:#fff;padding:23px 18px;position:sticky;top:0;height:100vh}.brand{font-size:20px;font-weight:850;line-height:1.15;margin-bottom:28px}.brand small{display:block;margin-top:6px;font-size:11px;font-weight:500;opacity:.62}.nav a{display:block;padding:12px 13px;margin:6px 0;border-radius:11px;color:#dce6f2;font-size:14px}.nav a:hover{background:rgba(255,255,255,.08);color:#fff}.main{padding:24px 28px;background:radial-gradient(circle at 90% 0,rgba(19,162,104,.055),transparent 25%),var(--bg)}.top{display:flex;justify-content:space-between;align-items:center;margin-bottom:20px;gap:15px}.top h1{margin:0;font-size:25px;letter-spacing:-.4px}.muted{font-size:12px;color:var(--muted)}.cards{display:grid;grid-template-columns:repeat(6,1fr);gap:12px;margin-bottom:18px}.card,.panel{background:#fff;border:1px solid var(--border);border-radius:17px;padding:17px;box-shadow:0 6px 20px rgba(9,30,66,.035)}.num{font-size:29px;font-weight:850;margin-top:5px}.wrap{overflow:auto;background:#fff;border:1px solid var(--border);border-radius:17px;box-shadow:0 7px 24px rgba(9,30,66,.035)}table{width:100%;border-collapse:collapse;min-width:980px}th,td{padding:12px 13px;border-bottom:1px solid #edf0f4;text-align:left;vertical-align:top}th{background:#fafbfd;color:#6c7990;font-size:11px;text-transform:uppercase;letter-spacing:.25px}.badge{display:inline-flex;padding:5px 9px;border-radius:999px;font-size:10px;font-weight:850}.red{background:#fde9e7;color:#b42318}.yellow{background:#fff4ce;color:#806000}.green{background:#e6f7ee;color:#107448}.blue{background:#e9f1ff;color:#2459aa}.purple{background:#efe9ff;color:#6238bc}.gray{background:#edf2f6;color:#506075}.btn{display:inline-flex;align-items:center;justify-content:center;border:0;background:var(--green);color:#fff;padding:9px 13px;border-radius:10px;font-weight:780;cursor:pointer}.btn.gray{background:#edf2f6;color:#203149}.btn.redbtn{background:#b42318;color:#fff}.btn.bluebtn{background:#2f6fd5;color:#fff}input,select,textarea{width:100%;padding:10px 11px;border:1px solid #d7dee8;border-radius:10px;background:#fff;color:#17223a}textarea{resize:vertical}.login{max-width:430px;margin:9vh auto;background:#fff;padding:30px;border-radius:19px;border:1px solid var(--border);box-shadow:0 18px 55px rgba(8,28,58,.09)}.login h1{margin-top:0}.hero{background:linear-gradient(135deg,#07172f,#12345b 70%,#0d7553 125%);color:#fff;border-radius:20px;padding:21px 23px;margin-bottom:17px;display:flex;justify-content:space-between;gap:15px;align-items:center;box-shadow:0 15px 35px rgba(7,23,47,.13)}.hero h2{margin:0 0 5px;font-size:25px}.hero p{margin:0;color:#d6e1ed;font-size:12px}.hero .pill{border:1px solid rgba(255,255,255,.2);background:rgba(255,255,255,.08);padding:7px 10px;border-radius:999px;font-size:11px}.toolbar{display:flex;gap:9px;flex-wrap:wrap;margin-bottom:13px}.toolbar input{max-width:420px}.conv{display:grid;grid-template-columns:minmax(0,1.55fr) 420px;gap:18px}.chat-card,.crm-card{background:#fff;border:1px solid var(--border);border-radius:18px;box-shadow:0 8px 25px rgba(10,30,60,.04)}.chat-head{padding:16px 18px;border-bottom:1px solid #edf0f4;display:flex;justify-content:space-between;align-items:center}.chat-body{height:600px;overflow:auto;padding:18px;display:flex;flex-direction:column;gap:9px;background:linear-gradient(rgba(247,249,252,.92),rgba(247,249,252,.92)),radial-gradient(circle at 20% 20%,rgba(19,162,104,.07),transparent 25%)}.bubble{max-width:78%;padding:9px 11px 7px;border-radius:13px;box-shadow:0 1px 3px rgba(0,0,0,.05)}.bubble.in{align-self:flex-start;background:#fff;border:1px solid #e6ebf0;border-top-left-radius:4px}.bubble.out{align-self:flex-end;background:#d9fdd3;border-top-right-radius:4px}.bubble.ai{outline:1px solid rgba(116,72,214,.18)}.bubble-meta{display:flex;justify-content:flex-end;align-items:center;gap:6px;margin-top:4px;font-size:9px;color:#778397}.ticks{font-size:12px;font-weight:900;letter-spacing:-3px}.ticks.read{color:#1687d9}.ticks.fail{color:#c42820;letter-spacing:0}.composer{padding:13px 16px;border-top:1px solid #edf0f4;background:#fff;border-radius:0 0 18px 18px}.composer-row{display:flex;gap:9px}.composer textarea{min-height:52px;max-height:130px}.crm-card{padding:17px}.ai-card{padding:13px;border-radius:13px;background:linear-gradient(135deg,#f4fbf7,#f7f7ff);border:1px solid #dcebe4;margin:12px 0}.ai-head{display:flex;justify-content:space-between;gap:8px;align-items:center;margin-bottom:8px}.ai-title{font-size:11px;font-weight:900;letter-spacing:.35px;color:#0b8050;text-transform:uppercase}.controls{display:flex;gap:7px;flex-wrap:wrap;margin:10px 0}.grid2{display:grid;grid-template-columns:1fr 1fr;gap:10px}.alert{border-radius:12px;padding:10px 12px;margin:10px 0;font-size:12px}.alert.red{background:#fff0ef;color:#a9271e;border:1px solid #ffd6d2}.alert.green{background:#edf9f3;color:#11714a;border:1px solid #d4efdf}.settings-grid{display:grid;grid-template-columns:1fr 1fr;gap:15px}.code{font-family:ui-monospace,Consolas,monospace;background:#101827;color:#e9eef5;border-radius:11px;padding:12px;white-space:pre-wrap;font-size:12px}.health-ok{color:#10804e;font-weight:800}.health-bad{color:#b42318;font-weight:800}@media(max-width:1200px){.cards{grid-template-columns:repeat(3,1fr)}.conv{grid-template-columns:1fr}.settings-grid{grid-template-columns:1fr}}@media(max-width:850px){.shell{grid-template-columns:1fr}.side{display:none}.main{padding:16px}.cards{grid-template-columns:repeat(2,1fr)}.chat-body{height:520px}.hero{align-items:flex-start;flex-direction:column}}

.btn:disabled{opacity:.42;cursor:not-allowed;filter:grayscale(.25);box-shadow:none}.btn:disabled:hover{transform:none}.ai-card strong{color:#142038}

/* MME Multimodal Sales Desk V5.5 */
.hidden-file{display:none!important}.multimedia-composer{align-items:flex-end}.composer-icon{width:43px;min-width:43px;height:43px;border:1px solid #d7dee8;border-radius:12px;background:#f7f9fc;color:#22314a;cursor:pointer;font-size:19px;display:inline-flex;align-items:center;justify-content:center}.composer-icon:hover{background:#edf4fb}.mic-btn{font-size:18px}.send-btn{width:46px;min-width:46px;height:43px;font-size:17px}.attachment-preview{margin:0 0 9px;padding:8px 10px;border:1px solid #dce4ee;background:#f7fafc;border-radius:10px;font-size:12px;display:flex;align-items:center;justify-content:space-between;gap:8px}.mini-clear{border:0;background:#e7edf4;border-radius:50%;width:24px;height:24px;cursor:pointer;font-size:17px;line-height:1}.media-card{margin-bottom:7px;max-width:100%}.chat-media-image{display:block;max-width:100%;max-height:360px;border-radius:10px;object-fit:contain;background:#eef2f5}.chat-media-video{display:block;width:min(100%,520px);max-height:360px;border-radius:10px;background:#0f1722}.voice-row{display:flex;align-items:center;gap:9px;min-width:270px}.voice-row audio{width:100%;max-width:330px;height:38px}.voice-icon{font-size:20px}.document-card{display:flex;align-items:center;gap:10px;padding:10px 11px;border-radius:10px;border:1px solid rgba(20,32,56,.10);background:rgba(255,255,255,.72);min-width:250px;max-width:420px}.document-icon{font-size:27px}.document-card span:nth-child(2){display:flex;flex-direction:column;min-width:0;flex:1}.document-card strong{font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.document-card small{font-size:10px;color:#728097;margin-top:3px}.document-download{font-size:20px;font-weight:900}.message-text{font-size:14px;line-height:1.42}.recording-panel{margin-top:9px;padding:9px 10px;border:1px solid #ffd3d0;background:#fff7f6;border-radius:11px;display:flex;align-items:center;gap:9px}.record-dot{width:9px;height:9px;border-radius:50%;background:#d92d20;box-shadow:0 0 0 5px rgba(217,45,32,.09);animation:mmePulse 1.15s infinite}.recording-panel .muted{flex:1}@keyframes mmePulse{0%,100%{opacity:1}50%{opacity:.35}}@media(max-width:650px){.composer-icon{width:39px;min-width:39px}.send-btn{width:42px;min-width:42px}.voice-row{min-width:230px}.chat-media-image,.chat-media-video{max-height:290px}}

/* V5.6.1 Voice UX */
.mic-btn.recording{background:#fff1f0;border-color:#ffb4ad;color:#c62828;box-shadow:0 0 0 4px rgba(198,40,40,.08)}
.recording-panel audio{height:36px;max-width:260px;flex:1;min-width:180px}.recording-panel #recordStatus{min-width:155px}.recording-panel .btn{white-space:nowrap}
@media(max-width:850px){.recording-panel{flex-wrap:wrap}.recording-panel audio{order:5;width:100%;max-width:none}.recording-panel #recordStatus{flex:1}}